Wholesale Distribution

CONTROL THE COMPLEXITIES, REAP THE BENEFITS.

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Take control of the ever-changing complexities of distribution with an e-PIC One™ system custom-built for your business. Secure, private and powerful, e-PIC One™ supplies you with a rich array of functions designed by and for distributors and suppliers — the people who know what you need to run an efficient, profitable business.

+ QUOTES & SALES ORDER PROCESSING

  • item matrix order entry makes order processing simple and effective
  • view order history, "due to buy" items, quantity and sales price of last purchase and more...
  • orders reserve inventory in real-time
  • see backorder dates for items that are short stocked
  • login permissions control what information is available to each user and what they are allowed to change: price, margin, and more

+ INTEGRATED ACCOUNTING

  • accounts receivable
  • cash receipt processing
  • accounts payable
  • cash disbursement processing
  • general ledger
  • balance sheet
  • income statement
  • cash flow statement
  • trial balance

+ WAREHOUSE MANAGEMENT

  • barcoded picking, staging, loading, receiving and put-away
  • system generated alerts for short picks
  • inventory shelf replenishment alerts
  • real-time location inquiry and balance lookup
  • track staff performance and productivity

+ WAREHOUSE OPTIMIZATION

  • optimize your warehouse via our "heat map" analysis
  • view pick path frequency, locate high volume products in the right places
  • visualize locations with the highest and lowest turnover
  • location detail and inventory levels
  • configurable by warehouse

+ ONLINE SERVICE CENTER

  • has been proven to reduce customer service calls by 30% to 50%
  • add and submit orders
  • monitor and track sales order status
  • view account balance
  • make payments
  • view inventory levels, dashboards and reports
  • accessible by customers 24/7

LEARN MORE ABOUT THE ONLINE SERVICE CENTER

+ ONLINE PAYMENT PROCESSING

  • real-time, integrated processing
  • PCI compliant
  • eliminates manual processing tasks
  • can be performed by sales reps, CSRs and customers
  • fully integrated into accounting system

+ REST API

  • integrate e-PIC into any application using our REST API
  • fully standards based with support for the following HTTP methods (GET, POST, PUT, DELETE)
  • safe and secure behind OAuth2

+ EDI/XML TRADING

  • trade data in virtually any format - EDI, XML, Excel, CSV, etc.
  • avoid redundant and error prone data entry
  • support for all standard EDI documents (810, 850, 855, 856, 860, 870, 210, 214)

+ INTEGRATED REPORT WRITER

  • simple point and click interface
  • complex database queries are handled for you
  • web based report writer
  • export to Excel, PDF, Word, XML, and CSV

+ SMARTER WILL CALL MANAGEMENT

  • fully integrated will call interface optimized for touch screen devices
  • will call expiration logic
  • paperless picking to will call locations and return to inventory upon expiration
  • capture signature at the time of pick up and invoice immediately

+ SERVICE & WARRANTY TRACKING

  • support for serialized inventory tracking
  • service request feature allows for tracking of service processes
  • unlimited customization of service order information capture including formula driven pricing and validation rules

+ RETURNS & EXCHANGES PROCESSING

  • process returns in the warehouse, on a delivery, or on the phone
  • integrated with warehouse scanners and delivery interface
  • return location processing and tracking
  • customizable return reason codes for easily tracking why returns are occurring

+ REPLENISHMENT ALERTS

  • set minimum and maximum levels by stock item and location
  • automated alerts prompt warehouse staff to replenish picking locations from overstock
  • fully integrated with handheld scanners
  • piece inventory management

+ RECEIVING & CROSS-DOCK MANAGEMENT

  • cross dock item notification at point of receiving
  • barcoded picking for warehouse transfer
  • hard reserve inventory for branch transfers
  • merge PO's and auto-generate related transfer
  • scanner based receiving & put-away management

+ PURCHASING & BUYER CONTROLS

  • seasonal demand forecasting with visual charts and tables
  • automatic reorder point calculation
  • automated purchase order suggestions and branch transfers
  • on-the-fly adjustment of lead-time and stocking days by item

+ LOAD PLANNING & DELIVERY ROUTING

  • visual routing plan preview by cube, weight, and delivery exceptions
  • real-time truck routing with turn by turn directions
  • automated address verification and geocode updating for ship-to locations
  • option to pick to staging area or straight to truck via scanners

+ FLEXIBLE COMMISSION PROCESSING

  • commission entries based on automated rules or ad-hoc commission entries
  • calculate commission when invoice is created or paid
  • formula driven interface allows custom tailored commission rules based on matrices or complex logic
  • month-end commission reports by salesperson to enhance payroll processing
  • salesperson dashboard for real-time commission reporting and motivation

+ REBATE PROCESSING & CONTROLS

  • easy to add and maintain price agreements with suppliers
  • price agreement visibility across the spectrum for sales reps, customer service and online customers
  • automatic "refreshing" of invoices when price agreements change
  • real-time tracking of price agreement edits - by who and when
  • online "request for contract" processing
  • real-time rebate reporting

+ E-STORE

  • integrated templating system, allows you to build an e-Commerce site directly in e-PIC
  • capture orders, take payments, create a wishlist...the possibilities are endless

+ DELIVERY DRIVER INTERFACE

  • paperless interface (like UPS/FedEx) with on demand receipt printing
  • electronic signature capture at point of delivery
  • immediate update of order fulfillment to record what was delivered, missing, refused or returned
  • automated invoice creation and email notification

+ DASHBOARDS AND ANALYTICS FOR DISTRIBUTORS

Drive performance through display of business metrics and alerts, including:

  • average order size
  • customer due to order
  • customer purchase analysis
  • hot products
  • large orders
  • low gross profit orders
  • monthly rebate totals
  • past due invoices
  • price increase notice
  • returns
  • sales rep ranking
  • summary operations stats
  • top 10 accounts
  • stock holds
  • reorder point changes
  • customer first order
  • non-moving stock items
  • demand by warehouse by customer
  • daily/weekly/monthly fill rate by vendor and buyer
  • inventory performance
  • pending price increase
  • negative availability
  • short pick alert
  • free stock items

+ CYCLE COUNTING

  • schedule cycle counts or perform them on an ad-hoc basis
  • easy-to-use, scanner based system
  • multi-user interface for quickly counting large warehouses
  • comparison, variance, and value reporting

+ ONLINE SHIPPING SERVICE WITH FEDEX, UPS, AND USPS

  • get actual freight charges
  • add packages and link to order
  • address validation
  • label generation
  • touchscreen interface
  • barcode scanning
  • tracking number auto insert
  • faster packing and shipping
  • improved accuracy