CONTROL THE COMPLEXITIES, REAP THE BENEFITS.

Take control of the ever-changing complexities of distribution with an e-PIC One™ system custom-built for your business. Secure, private and powerful, e-PIC One™ supplies you with a rich array of functions designed by and for distributors and suppliers — the people who know what you need to run an efficient, profitable business.

+ QUOTES & SALES ORDER PROCESSING

• item matrix order entry makes order processing simple and effective
• view order history, "due to buy" items, quantity and sales price of last purchase and more...
• orders reserve inventory in real-time
• see backorder dates for items that are short stocked
• login permissions control what information is available to each user and what they are allowed to change: price, margin, and more

+ INTEGRATED ACCOUNTING

• accounts receivable
• cash receipt processing
• accounts payable
• cash disbursement processing
• general ledger
• balance sheet
• income statement
• cash flow statement
• trial balance

+ WAREHOUSE MANAGEMENT

• barcoded picking, staging, loading, receiving and put-away
• system generated alerts for short picks
• inventory shelf replenishment alerts
• real-time location inquiry and balance lookup
• track staff performance and productivity

+ WAREHOUSE OPTIMIZATION

• optimize your warehouse via our "heat map" analysis
• view pick path frequency, locate high volume products in the right places
• visualize locations with the highest and lowest turnover
• location detail and inventory levels
• configurable by warehouse

+ ONLINE SERVICE CENTER

• has been proven to reduce customer service calls by 30% to 50%
• add and submit orders
• monitor and track sales order status
• view account balance
• make payments
• view inventory levels, dashboards and reports
• accessible by customers 24/7

LEARN MORE ABOUT THE ONLINE SERVICE CENTER

+ ONLINE PAYMENT PROCESSING

• real-time, integrated processing
• PCI compliant
• eliminates manual processing tasks
• can be performed by sales reps, CSRs and customers
• fully integrated into accounting system

+ REST API

• integrate e-PIC into any application using our REST API
• fully standards based with support for the following HTTP methods (GET, POST, PUT, DELETE)
• safe and secure behind OAuth2

+ EDI/XML TRADING

• trade data in virtually any format - EDI, XML, Excel, CSV, etc.
• avoid redundant and error prone data entry
• support for all standard EDI documents (810, 850, 855, 856, 860, 870, 210, 214)

+ INTEGRATED REPORT WRITER

• simple point and click interface
• complex database queries are handled for you
• web based report writer
• export to Excel, PDF, Word, XML, and CSV

+ SMARTER WILL CALL MANAGEMENT

• fully integrated will call interface optimized for touch screen devices
• will call expiration logic
• paperless picking to will call locations and return to inventory upon expiration
• capture signature at the time of pick up and invoice immediately

+ SERVICE & WARRANTY TRACKING

• support for serialized inventory tracking
• service request feature allows for tracking of service processes
• unlimited customization of service order information capture including formula driven pricing and validation rules

+ RETURNS & EXCHANGES PROCESSING

• process returns in the warehouse, on a delivery, or on the phone
• integrated with warehouse scanners and delivery interface
• return location processing and tracking
• customizable return reason codes for easily tracking why returns are occurring

+ REPLENISHMENT ALERTS

• set minimum and maximum levels by stock item and location
• automated alerts prompt warehouse staff to replenish picking locations from overstock
• fully integrated with handheld scanners
• piece inventory management

+ RECEIVING & CROSS-DOCK MANAGEMENT

• cross dock item notification at point of receiving
• barcoded picking for warehouse transfer
• hard reserve inventory for branch transfers
• merge PO's and auto-generate related transfer
• scanner based receiving & put-away management

+ PURCHASING & BUYER CONTROLS

• seasonal demand forecasting with visual charts and tables
• automatic reorder point calculation
• automated purchase order suggestions and branch transfers
• on-the-fly adjustment of lead-time and stocking days by item

+ LOAD PLANNING & DELIVERY ROUTING

• visual routing plan preview by cube, weight, and delivery exceptions
• real-time truck routing with turn by turn directions
• automated address verification and geocode updating for ship-to locations
• option to pick to staging area or straight to truck via scanners

+ FLEXIBLE COMMISSION PROCESSING

• commission entries based on automated rules or ad-hoc commission entries
• calculate commission when invoice is created or paid
• formula driven interface allows custom tailored commission rules based on matrices or complex logic
• month-end commission reports by salesperson to enhance payroll processing
• salesperson dashboard for real-time commission reporting and motivation

+ REBATE PROCESSING & CONTROLS

• easy to add and maintain price agreements with suppliers
• price agreement visibility across the spectrum for sales reps, customer service and online customers
• automatic "refreshing" of invoices when price agreements change
• real-time tracking of price agreement edits - by who and when
• online "request for contract" processing
• real-time rebate reporting

+ E-STORE

• integrated templating system, allows you to build an e-Commerce site directly in e-PIC
• capture orders, take payments, create a wishlist...the possibilities are endless

+ DELIVERY DRIVER INTERFACE

• paperless interface (like UPS/FedEx) with on demand receipt printing
• electronic signature capture at point of delivery
• immediate update of order fulfillment to record what was delivered, missing, refused or returned
• automated invoice creation and email notification

+ DASHBOARDS AND ANALYTICS FOR DISTRIBUTORS

Drive performance through display of business metrics and alerts, including:

• average order size
• customer due to order
• customer purchase analysis
• hot products
• large orders
• low gross profit orders
• monthly rebate totals
• past due invoices
• price increase notice
• returns
• sales rep ranking
• summary operations stats
• top 10 accounts
• stock holds
• reorder point changes
• customer first order
• non-moving stock items
• demand by warehouse by customer
• daily/weekly/monthly fill rate by vendor and buyer
• inventory performance
• pending price increase
• negative availability
• short pick alert
• free stock items

+ CYCLE COUNTING

• schedule cycle counts or perform them on an ad-hoc basis
• easy-to-use, scanner based system
• multi-user interface for quickly counting large warehouses
• comparison, variance, and value reporting

+ ONLINE SHIPPING SERVICE WITH FEDEX, UPS, AND USPS

• get actual freight charges
• add packages and link to order
• address validation
• label generation
• touchscreen interface
• barcode scanning
• tracking number auto insert
• faster packing and shipping
• improved accuracy